Salary: £45,000-£55,000Location: Central LondonKey Responsibilities Billing Operations Management:

• • Oversee the end-to-end Telecom billing process using aBillity billing platform.
  • Ensure timely and accurate generation of invoices for all Telecom services.
  • Maintain data in billing system to suit the business needs.
  • Monitor customer usage and alerting procedures.
  • Manage CDR imports for all billing suppliers.

Data Analysis and Reporting:

• • Analyse billing data to identify trends, discrepancies, and opportunities for improvement and provide recommendations based on this.
  • Generate other regular and ad-hoc reports for management and stakeholders.
  • Prepare monthly reports and challenge current reporting methodology to improve quality.
  • Produce dealer and staff commissions reports.
  • Identify opportunities to improve data accessibility for streamlined company-wide data access.

Compliance and Audit:

• • Ensure compliance with industry regulations and company policies.
  • Implement and maintain billing controls to prevent errors and fraud.
  • Overlook procedures of best practices and standards.
  • Review existing processes and internal reports to standardise, simplify and automate.

Team Management

• • Provide training and support to team members on the billing platform and billing processes.
  • Foster a collaborative and high-performance team environment.
  • Carry out on the job training and performance reviews.
  • Collaborate with the Finance and Credit Control teams to streamline the invoice and collection process.
  • Encourage teamwork across departments to address shared challenges and enhance overall productivity and a unified approach to company goals.

Required Skills and Abilities: Previous experience within a similar role in the Telecom industry.Team Management experienceGreat leadership and organizational skills - seeking continual efficiencies.Knowledge of aBillity billing system highly desirable