Role Purpose

To provide support to the Account Manager with service delivery and performance management of University Of Liverpool Team. The Engineering Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region

Duties & Responsibilities

* Key responsibilities include ensuring daily operational performance and compliance, operations processes and Health & Safety for engineering teams within a geographical area.

* Manage Engineering performance of all contracts within your business area.

* Ensure all engineering activity within Mobile Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by Integral and the client.

* Ensure adherence and 100% compliance to Account / Mobile Engineering KPI's & SLA's and drive performance improvement where needed.

* Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the region are met and exceeded.

* Interface with the NOC, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.

* Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships

* Ensure relevant client asset maintenance complies with statutory maintenance routines.

* Assist the technical staff and Authorised Persons on technical matters.

Personal Qualities and Experience

* Previous Technical Management experience within the FM industry

* NVQ L3, HNC or HND in a engineering discipline

* Computer literate

* Experience with people management

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you