Change Co-Ordinator / IT Analyst
Permanent
Remote

Our client is looking for a Change Co-Ordinator / IT Analyst to assist with coordinating, running, and supporting change within the IT Team and wider business, including projects, mobilisations, and existing changes.

Key Responsibilities:

Coordinating suppliers in a highly technical, and frequently demanding environment.
Implement documentation to move projects, mobilisations, and processes into BAU.
Creation of new technical and business processes.
Liaise with key stakeholders and other support providers to understand and contribute to changing system landscapes, support frameworks and end user requirements.
Plan and run User Acceptance Testing of new or reconfigured systems and applications.
Out of Hours change attendance.
Continual Personal Development (CPD).
Liaising with the Transformation team.
Ensure that new products comply with IT security standards.
Run projects where applicable.
Perform key project and mobilisation tasks to support the IT Change Team.
Creating SOPs and documentation for projects and mobilisations, where needed.
Provide reporting and updates on tasks and projects where there is ownership.
Help defining data requirements, working with the Data Engagement Lead.
Some knowledge of 365 environments, such as Azure and the 365 suites
Skills and Experience:

Previous experience of working within a change environment
Ability to prioritise & organise own work in a busy environment.
Strong Office 365 skills
Mitel
CRM admin
Office 365 Admin