The Company:

Join a leading and innovative company that values its employees and fosters a culture of excellence.

This is an organisation who work hard but reward hard work, they understand a life outside of work exists and want someone who champions this culture.

Working Hours:

Monday - Friday 8.30am - 4.30pm (Office based)

Job Description:

As a Customer Service Account Coordinator, you will play a pivotal role within the Customer Service Team, supporting the External Sales Team and internal Operations Teams. This position involves account management, process improvement, and ensuring exceptional customer service standards.

Your responsibilities as a Customer Service Account Coordinator will include:

* Managing customer orders from input to delivery.

* Monitoring and maintaining stock control within customer agreements.

* Coordinating with logistics and production teams to meet customer expectations.

* Ensuring target account On-Time-In-Full (OTIF) delivery performance.

* Approving artwork using in-house IT systems.

* Collaborating with external account managers on account plans and improvements.

* Reporting data for analysis and providing actionable insights.

* Participating in customer review meetings and addressing service-related issues.

* Enhancing the efficiency of the customer service team through proactive problem-solving and implementation of best practices.

Skills & Experience:

The successful Customer Service Account Coordinator will have:

* Strong communication skills, both verbal and written.

* Proficiency in Microsoft Excel and Word; familiarity with sales systems or SAP is advantageous.

* Exceptional attention to detail and organizational skills.

* A self-motivated and adaptable attitude.

* The ability to work under pressure and meet deadlines.

* Previous experience in a sales or customer service environment (preferred).

Why Should You Apply?

This is an excellent opportunity for a driven and detail-oriented individual looking to advance their career as a Customer Service Account Coordinator. By joining our team, you will benefit from:

* A dynamic and supportive work environment.

* Opportunities to contribute meaningfully to the company's success.

* A role that values your skills and provides room for professional growth.

Apply today to become a Customer Service Account Coordinator and take the next step in your career journey. We're looking for motivated individuals who are ready to make an impact in a fast-paced and rewarding role. Don't miss this opportunity to shine