Are you an experienced administrator with a keen eye for detail and strong communication skills? Are you looking for an opportunity to support a fast-paced team in reducing failed appointments? If so, we have the perfect role for you!
About the Role:
We are seeking a motivated and detail-oriented individual to join our clients Planning team as an Administrator. This temporary position is expected to last until the end of June 2025. You will play a key role in reducing the number of missed appointments by proactively contacting customers via text, email, and telephone the day before their scheduled visits.
Your day-to-day tasks will include:

Contacting customers to remind them of their upcoming appointments
Updating customer records accurately through data entry
Meeting targets while ensuring high levels of attention to detail and accuracy
Taking meticulous notes and maintaining clear communication with both customers and team membersKey Responsibilities:

Communicate with customers to confirm appointments via phone, email, and text
Perform data entry to update customer records
Work efficiently under pressure to meet targets and deadlines
Pay close attention to detail and ensure accuracy in all tasksWorking Hours & Pattern:

Hours per week: 37 hours
Working Pattern: Monday to Friday, between 7:30am and 6:30pm on alternating shiftsAbout You:
To be successful in this role, you will need to have:

Strong administration skills and attention to detail
Proven experience in data entry and customer service
Excellent communication skills (both verbal and written)
The ability to work well under pressure and meet deadlines
A confident and professional telephone manner
A team player attitude, ready to collaborate and support colleagues
Experience with using multiple systems (desirable but not essential)This is a fantastic opportunity to work in a dynamic environment with a friendly team. If you meet the criteria and are available to commit to this temporary role until June 2025, we would love to hear from you!
How to Apply:
Apply now or contact us for more information about this exciting opportunity