Account Services Team Leader

Location: Chipping Warden, Northamptonshire

Shift Pattern: Monday-Friday, 37.5hrs per week

Salary: £28,000-£32,000 per annum

Contract Type: Temp to Perm

Are you an experienced administrator with strong leadership skills and a passion for delivering excellent service? Join our client's team in Chipping Warden as an Account Services Team Leader, where you'll play a vital role in ensuring smooth operations and maintaining client satisfaction.

Key Responsibilities:

* Build and maintain strong relationships with key clients.

* Attend client review meetings alongside the Strategic Account Manager.

* Lead the training of new team members, ensuring adherence to best practices.

* Support the team with vehicle delays, damages, and accident repairs, keeping clients informed of actions being taken.

* Run daily reports and manage booking confirmations and communications for vehicle movements.

* Oversee administrative processes, including PCN speeding fines, vehicle taxing, and V5 documentation.

* Provide effective leadership and ensure seamless communication within the team, both on-site and remotely.

* Take on additional administrative tasks as needed to cover absences or high workloads.

What We're Looking For:

* Previous experience in administration is essential.

* A background in the automotive or logistics sector is desirable.

* Strong computer and data management skills.

* Excellent communication and customer service skills.

* Ability to stay calm under pressure and adopt a logical, methodical approach.

* Attention to detail, professionalism, and self-motivation.

* A proactive and flexible attitude, with the ability to work as part of a cohesive team.

* Willingness to travel to other sites if required.

Commutable from: Banbury, Bicester, Bletchley, Brackley, Buckingham, Daventry, Leamington Spa, Milton Keynes, Northampton, Rugby, Stratford-upon-Avon