Customer Service Coordinator - Part time hours

• Immediate Start
• Temporary Contract
• Birmingham City Centre
• 10am to 4pm, Monday to Friday

Responsibilities Included:

• Providing first-line technical support to clients and customers
• Troubleshooting technical issues and resolving them in a timely manner
• Escalating complex issues to the appropriate team members
• Maintaining accurate records of all support requests and resolutions
• Providing regular updates to clients and customers on the status of their support requests
• Deliver exceptional customer service
• Managing general enquiries

Skills and Attributes:

• Excellent communication skills, both written and verbal
• Strong problem-solving skills and the ability to think creatively
• Ability to work well under pressure and manage multiple tasks simultaneously
• Strong attention to detail and the ability to work in a fast-paced environment
• Experience working with helpdesk software and other technical tools
• Proactive
• Can-do attitude

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.