NHS Bookings Administrative Assistant

Location: New Hall Hospital, Salisbury

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

New Hall Hospital is one of Wiltshire's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. Situated in 14 acres of quiet, landscaped parkland two miles south of Salisbury, the Georgian Manor House was opened as a hospital in 1980 and currently has 32 patient beds.

By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The fully equipped ultra clean air theatre suite is particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacements. The day unit is suitable for minor operations and endoscopy.

The role:

We currently have a great opportunity for an NHS Bookings Administrative Assistant to join our team at New Hall Hospital, based in Salisbury.

This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Responsibilities:

• Liaising with patients by phone & letter
• Booking appointments
• Liaising with consultants and their secretaries
• Ensuring timely completion of appointments onto EPR system
• Scanning & auditing of patient information
• Preparation of clinics
• Maintaining clinics on the EPR system
• Booking appointments
• Reception duties as required

What you will bring with you:

• Excellent organisational skills
• An excellent standard of computer literacy to include experience in Word & Excel
• High degree of accuracy and attention to detail
• Excellent communication skills - written and oral
• An excellent standard of computer literacy to include experience in Word & Excel
• The ability to work within a team
• The ability to time-manage
• Experience using a Patient Administration System (PAS) an advantage

Benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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