Service Desk Coordinator
Role: Service Desk Coordinator
An excellent career opportunity for our client in a dynamic business established for 30-plus years, winning multiple awards for their design, installation, service & repair works.
The right individual should have a Can-Do attitude with the goal of forging a career path within the business.
Working with your busy and friendly office, you will be part of the team that ensures the service department runs in an efficient & effective manner.
Main responsibilities: Service Desk Coordinator
Engaging and supporting the field engineering team to deliver the best service for our clients, constantly liaising with the engineers, clients to ensure all scheduled works are adhered to and completed within set Service Level Agreements along with all related communication via email, administration & documentation.
Responsibilities: Service Desk Coordinator
Manage your workload and prioritise daily duties efficiently
Reacting positively to any new service or equipment requirements
Creating and amending job cards
Administration duties
Handling supplier queries and finding resolutions
Purchase orders (adding to the database, adjusting stock levels accordingly, completing the process)
Working knowledge of Microsoft Office, Excel, Word, and PowerPoint
Service Desk Coordinator