Role: Office & Operations Manager

Sector: Creative Agency

Reporting To : Finance Director

Location: Farringdon

Salary: £35,000 - £40,000

Permanent: Full time - 5 days in the office 9am -5.30pm

Reference: VisionFR 3070

VisionFR are delighted to be acting on behalf of an award winning creative agency. They offer a great working environment and are now looking for an exceptionalOffice & Operations Managerwho shares their passion for people.

Office & Operations Manager Key Responsibilities:

General Office Management & Facilities

• Working on initiatives and social events
• Ensuring meeting rooms are set-up prior to client meetings, communal areas are kept clean and organised
• Coordinate office events, meetings, and employee activities to foster a positive work environment
• Manage the procurement of all office supplies, kitchen and equipment
• Establish, negotiate and maintain all contracts for services and facilities for the studio.
• Work closely with the Finance department to manage office budgets effectively
• Ensure cost-effectiveness in all office-related expenditures - negotiating for the best price for all suppliers and requesting for POs from accounts for all house supplier costs

Health & Safety

• Ensuring the Company is fully compliant with Health and Safety legislation
• Organising risk assessments and actioning as appropriate
• Fire Officer & First Aider - Organising drills and ensuring regular servicing and testing takes place for extinguishers, fire alarm system & emergency lights.

IT

• Working closely with the external IT partner to ensure IT security and systems are up to date and run smoothly
• Writing and maintaining up to date IT security policies in line with best practice and Company
• standards
• GDPR Officer, ensuring data protection standards are followed at all times by Company employees
• Proactively resolve urgent tech issues that impact the delivery of client work and ensuring clear communication to the business throughout, until resolved.

Human Resources:

General responsibilities

• Providing advice to employees on company benefits and entitlements, including the company pension scheme and health insurance
• Learning and development- liaising with external training providers and keeping records of employee training plan (OPCO)
• Ownership of keeping Bob, the company HR & engagement tool is up to date with accurate documents and Company personnel information
• Addressing day-to-day HR queries, in line with all legal compliance requirements
• Arranging small celebrations of work successes or anniversaries

Recruitment & Onboarding

• First point of contact for all Recruiters
• Owning the administrative side of all recruitment to include posting jobs and coordinating interviews with hiring managers, through Team Tailor platform
• Preparing bespoke onboarding programs for all new starters
• Conducting HR induction content in alignment with company guidelines
• Supporting business leaders in onboarding new joiners

Office & Operations Manager Key Attributes Required:

• Strong Microsoft Office skills (Word/Excel/PPT/Outlook)
• Excellent written English
• Accuracy and discretion
• HR experience and knowledge essential
• CIPD qualification preferred
• Valid first aid qualification
• Independent and proactive at managing workload, ability to plan multiple tasks and meet requests/deadlines as necessary
• Proven experience in a similar role
• Strong organisational and multitasking skills, be ready and willing to be hands-on and
• ready to act on unexpected events
• Excellent time keeping
• Personable nature and good customer service and people skills
• Sensitive to people and their needs
• Being a positive and cheerful focus at the heart of the studio no matter what is happening

VisionFR is committed to encouraging equality, diversity, inclusion and eliminating unlawful discrimination within our workforce and whilst fulfilling our Client recruitment needs.

Due to the high level of applications being received if you do not hear from us within 5 working days, please assume your application has not been successful on this occasion, usually due to other candidates having more relevant sector exposure, qualifications or required skills. We thank you for your interest.