Security and Welfare Officers

Location: Cirencester, GL7 6JS 

Salary: Grade 4, £22,680-£25,742 per annum DOE

Hours: 35 hours per week, flexibility required for shifts, working nights on a 4 on 4 off rota pattern to include weekends and bank holidays.

The Royal Agricultural University (RAU) has been at the forefront of agricultural education and a key contributor to the land-based sector for more than 175 years. We pride ourselves in combining knowledge and industry connections with an innovative and forward-thinking approach.

The Role

Working as part of the Security and Welfare team within the Commercial Services and Facilities Directorate to ensure the safety and welfare of students, staff and visitors, the team provide a reassuring, supportive and welcoming presence delivering the highest level of customer service and satisfaction, whilst also protecting and caring for the RAU estate and buildings.

There may be opportunities to work additional hours/overtime to cover for colleagues' absences, and to assist during busy periods and events.

Responsibilities:

Conduct regular patrols, promptly addressing security and safety issues
Provide first point of contact support during out-of-hours, prioritizing welfare incidents
Monitor and maintain health, safety, and maintenance standards
Supervise access to residences, ensuring compliance with procedures
Respond efficiently to fire alarms and coordinate with emergency services
Deliver exceptional reception service, handling calls, visitor management, and administrative tasks
Qualifications, Skills and Experience

Good standard of education (GCSE or equivalent)
Previous security/receptionist experience is desirable
Strong understanding of security and health and safety issues
Customer-oriented approach with excellent communication and customer care skills
Basic computer literacy, including MS Office proficiency
Ability to work independently and as part of a team
Capable of working with the minimum supervision
Work as a team player and pass on knowledge to others
Possess a current valid driving licence to monitor outlying University properties
Willingness to work extra hours as necessary
Ability to patrol the University grounds and buildings and able to lift objects
SIA - Security Industry Authority licence (full training can be provided and the licence can be applied for by the University)
Benefits

30 days annual leave entitlement plus bank holidays (pro rata for part time posts)
Pension Scheme
Free Parking on-site
Free Shuttle Bus from Campus to Cirencester Town Centre
Discounted Catering Facilities
Discounted on-site Gym.
Free Library Services
Employee Assistance Programme
Occupational Health and Counselling Services
Cycle to Work Scheme
Staff Development Opportunities
To Apply

If you feel you are a suitable candidate and would like to work for the Royal Agricultural University, please proceed through the following link to be redirected to their website to complete your application