Business Coach

Manchester

A global industry leading healthcare provider is recruiting for a Manchester based Business Coach.

This role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.

We're looking for an experienced Business Operations Coach to make a real impact by helping individuals and teams thrive. If you have a talent for coaching, training, and mentoring with a knack for delivering results, we want to hear from you!

Role:

* Partner with Leaders: Work closely with stakeholders and line managers to identify the training and coaching needs of individuals and teams.

* Deliver Tailored Solutions: Recommend and implement structured training and coaching activities designed to meet key objectives.

* Conduct Training Sessions: Deliver training in various formats, including classroom sessions, team meetings, and oneon-one coaching.

* Onthe-Job Support: Accompany team members during telephony or webchat sessions and provide actionable verbal and written feedback.

* Induction Programs: Facilitate Sales Operations Training for new hires.

* Evaluate and Improve: Produce evaluation reports, recommend strategic improvements, and implement solutions to enhance team performance.

Person:

* Experience in a coaching/mentoring capacity is essential.

* Exceptional verbal and written communication skills.

* Facilitation or training experience is highly desirable.

* Strong interpersonal skills to build trust and foster growth.

* Sales or customer service experience with a proven track record of success.

* A solid understanding of policies.

* Confidence in having tough conversations to drive performance improvement.

This is your chance to contribute to a high-performing environment where your skills will directly support individual growth and team success