Role Responsibilities

• Meeting with homeowners to provide support and help create their dream home, offering different suggestions and options to suit their needs
• Building effective relationships with all stakeholders and ensuring these contribute to business success through exceptional customer service
• Accurately measuring for windows, doors, porches, and roofline products
• Offering different suggestions and options to suit the customer's needs and aspirations
• Addressing sales goals and adjusting to customer needs to close a sale
• Demonstrating confidence to the customer, explaining the quality of the product and the benefits of industry-leading products
• Displaying a genuine caring approach and helping the customer solve problems to fill the needs that their home currently lacks
• Demonstrating excellent product knowledge and understanding of the wide range of features and benefits
• Complying with legal requirements of the FCA when demonstrating finance options

Personal Attributes:

• Professional appearance and behaviour, respecting both the client and the company
• Superb timekeeping and diary management
• Polite, courteous, and enthusiastic approach with the ability to develop excellent customer relations
• Great listening skills and ability to encourage the customer to express their needs
• Excellent questioning skills with the ability to establish exactly what products we can offer
• First Class communication skills with the ability to inspire, inform, and captivate the customer in all aspects of your role