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Date Added: Wed 16/04/2025

Operations Manager

Birmingham, B3, UK
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Company: ACS BUSINESS PERFORMANCE LTD

Job Type: Permanent, Full Time

Salary: £40000 - £45000/annum

Job title: Operations Manager

Are you a seasoned freight forwarding pro with a sharp commercial edge and a passion for leading high-performing teams? We're on the lookout for an experienced Operations Manager to take charge of global logistics operations for a well-established, forward-thinking logistics company.

This is a hands-on, strategic role where you'll be responsible for the smooth execution of global shipments, documentation, budgeting, and managing full P&L for your department. You'll be a key player working with suppliers, overseas partners, commercial teams, and clients on high-profile, high-value projects.

Responsibilities:

Manage complex, sensitive, and high-profile project shipments globally
Own all documentation, invoicing, and operational activities across air, ocean, and road
Collaborate with transport and commercial teams to streamline costs and boost profitability
Build and maintain top-tier relationships with clients, partners, and 3PL/4PL providers
Monitor budgets, drive profitability, and maintain full control over department P&L
Ensure compliance with industry standards and internal procedures

Requirements:

10+ years of freight forwarding experience, with proven management credentials
Deep knowledge of international logistics, documentation, and Letter of Credit processes
Strong leadership skills - you're a people motivator and process optimiser
Comfortable managing multiple projects and priorities in a fast-paced environment
Excellent communication, commercial awareness, and stakeholder management skills
Solid understanding of freight regulations and global logistics best practices

ACS are recruiting for an Operations Manager. If you feel that you have the skills and experience required in this advertisement to be an Operations Manager submit your CV including an outline of your experience as an Operations Manager. It is always a good idea to include a covering letter outlining your experience as an Operations Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Operations Manager role you desire
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