Trainee IT Support Specialist

Hours of work: Monday - Friday, 45 hours per week

Department: IT (Information Technology)

Location: Mobile Role - covering Kent/Sussex and Hampshire

Salary: £29 - 33k competitive depending on experience

Project Partners are recruiting now for a Trainee IT Support Specialist to join a fantastic team and help the company maintain their high standards of service and support to field and office users across Kent/Sussex/Hampshire. Are you an IT Pro? Are you ready for a new flexible challenge where you can kick start your IT career? If yes, we want to hear from you!

The purpose of the role will be to:

* Provide technical support and troubleshooting for hardware, software, and network issues.

* Respond to and resolve IT support requests via phone, email, and in-person.

* Install, configure, and maintain computer systems and software applications.

* Assist with the setup and maintenance of network infrastructure.

* Perform regular system updates and backups.

* Document and track support requests and resolutions.

* Collaborate to improve processes and systems.

* Educate and train users on the best practices and new technologies.

* Carry out any other duties appropriate to this post

* Full Training will be provided

Candidate Attributes Required:

* Can communicate in a clear, professional and effective manner

* Is able to follow instructions and is a quick learner

* Be flexible, adaptable and a natural team player

* Possess a positive 'can do' attitude and share our commitment to outstanding customer service.

Candidate Experience Required:

* Hold a clean UK driving licence (essential)

* Proficient in the use of a smartphone

* Basic IT skills (MS Word, Excel and Outlook an advantage)

* Good communication skills

* Strong administration skills

Benefits:

* Competitive Salary

* 21 days annual leave

* Access to Peoples Pension scheme after completion of probation

* Life Assurance and Critical Illness cover if joining pension scheme

* Access to Employee Assistance Programme & Medicash

* Continuous Development Opportunities

Apply today for more information