Your new companyHays are working with a successful organisation in Kingswinford who are looking for an Italian and/or German and/or Dutch-speaking credit controller to join their finance team.Your new roleThe role is reporting to the Credit Control Supervisor and will be part of a team of 6, tackling some older, aged debt, and clearing up or matching older unallocated balances / credits in conjunction with this. You must have a good standard of English and Italian and/or German and/or Dutch (written and spoken), and a tenacious, proactive attitude to completing these tasks.

• Shared Responsibility for Europe, RoW and UK Sales Ledgers and for chasing aged debt.
• Maintenance of Sales Ledger(s).
• Chasing customers for cash, agreeing next steps and taking customers to be legal where required.
• Customer query resolution, including chasing up other departments for action.
• Managing the Credit Control email box.
• Requesting and/or raising credit notes, as required.
• Open pro forma accounts
• Performing credit checks, as required.
• Take customer payments using a virtual terminal or otherwise.
• Cash posting to the ledger and settlement of open transactions.
• Invoicing customers.
• Organising and providing relevant paperwork/backup with certain types of invoices.
• Running, and updating weekly reports and sending out to internal stakeholders.
• Playing an active role in the continuous improvement of the department.
• Any other ad hoc admin duties.

What you'll need to succeed

• Prior experience of working within a fast in paced, complex manufacturing business and a European SSC environment.
• Minimum 5 years working in high volume credit control department.
• Chasing debt and taking cases legal where agreed.
• Experience with Microsoft AX/D365 would be a key advantage.
• Excellent verbal and written communication skills in English, Italian and/or Dutch and/or French.
• Intermediate knowledge of Word and Excel
• High level of organisation skills
• High level of numeracy, accuracy and attention to detail
• Financially and commercially aware
• Proactive
• Team player

What you'll get in returnWorking Mon-Fri 9-5 working full time in the office.35 HoursFriday rota - early finish on a FridayCompany pensionEmployee discountGym membershipLife insuranceOn-site parkingSick PayWellness programme What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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