I'm excited to be assisting my client, a top-tier Lloyd's Broker, with an exciting IBA Manager opportunity. This is an excellent opportunity for an IBA Team Leader or IBA Assistant Manager seeking the next step in their career.

This role offers the chance to join a dynamic team in their stunning London office. If you're looking to take your career to the next level with a prestigious company in the Lloyd's market, this is the perfect role for you.

Key Responsibilities

• Working with IBA Managers and Senior Manager to support the day-to-day management of the IBA bureau team functions
• Monitor KPI’s/SLA’s as agreed by the business and provide support to the team to meet these performance requirements
• Perform regular monthly 1:1’s with the team members and annual appraisal
• Act as point of technical escalation within the team and wider IBA function
• Act as an approver for payment requests, ensuring all payment request packages meet financial control standards
• Coach and develop team members to provide them with relevant skills to undertake their assigned tasks and to allow them to develop professionally
• Review reporting of bureau management dashboards, financial data, perform root cause analysis of any issues and liaise internally with the business where necessary
• Act as liaison for clients or insurance underwriters
• Dealing with credit control requests from insurers and providing responses on settlement
• As required, involvement and management oversight in the review and testing of internal processes and systems

Requirements

• Finance or IBA background
• A good understanding of the general and legal principles applicable to insurance in particular FSA client money rules. Preferably a background and understanding of London Market trading platforms
• Previous line management and works well as part of a team in support of other team colleagues
• Analytical and problem-solving skills, including research and investigation
• A good understanding of the general and legal principles applicable to insurance in particular FSA client money rules