An exciting new vacancy has become available for a Senior Business Travel Consultant to join a leading Travel Management company based in the heart of London. Are you a Senior Business Travel Consultant who is Amadeus proficient? Are you happy to work hybrid? If yes - this role could be perfect for you!

Key Responsibilities:* Dealing with any enquires received by phone and email* Dealing with complex itineraries including any flights, hotel, care hire and rail etc* Offer the best solution to your customers whilst optimizing profit* Providing quotes as well as issuing and reissuing tickets as well as refunds using GDS Amadeus * Manage queues and issue tickets prior to deadlines as well as handling any scheduled changes from airlines* Maintaining relationships with each customer * Stay up to date with the latest travel technology * Collaborate with the CEO to support the development of operational systems * Ensure that complaints and compliments are logged * Keep up to date on new products, fares, entries, developments, and changes within the industry * Work with client services and account managers to ensure any major problems/complaints are responded to in a timely manor* Assist team members with fares, ticketing, re-issues, complaints, and customer queries * Ensure individual KPI's are met * Assist with any ad-hoc projects where necessary

Skills Required:* Proficiency on GDS Amadeus * Excellent knowledge of fares * Competency on all ticketing processes

About you:* Good written English * Driven to solve problems for customers and team members * Knowledge of international travel products, geography, and current affairs * An excellent team player

What's on offer?Competitive salary of between £30,000 - £35,000 DOEHybrid or remote Shifts between 8am - 8pm Monday - Friday

Interested in joining a leading TMC? Please click apply or contact