Company Description Full Time: 40 hours per week
Salary: £13.90 per hour
Location: Parkside School, Stoke D'Abernon
Job Description Key Areas of Responsibility
Team Leadership/Supervision:
- To ‘set to work’ all General Assistants across the Unit/location at the start and during their shift.
- To ensure all staff are trained and competent, both with on-the-job training, task books and formal training.
- To deliver on-the-job instruction and coaching to team members on a range of day-to-day work tasks (e.g. till training, cleaning knowledge, portion control, dietary needs, menus, manual handling etc).
- To brief and communicate key messages, ensuring full understanding and competence.
- To monitor and provide feedback to team members daily, including recognition of good practice, and guidance to improve standards.
- To liaise with management to ensure formal follow up processes for any gaps in performance standards, attitude or attendance.
- To support team members with customer service skills and knowledge.
- To support the planning and checking of a range of management tasks, such as rostering, timesheets, orders, stock control and audits.
Operations:
- To carry out a range of catering activities under the direction of the chef manager, to include hospitality
- To ensure all food is delivered on time to the required quality standards.
- To serve food and beverage at additional functions as required by key customers.
- To ensure that all service facilities and all equipment are cleaned in accordance with the prescribed method and to the correct schedule.
- To assist the manager(s) in planning services in the most efficient manner, taking into account any equipment, cross contamination or allergen constraints.
- To ensure all quality records are completed accurately and on time.
- To carry out specific food service tasks as required.
- To carry out projects or other tasks as requested by management.
Health, Safety, Environmental and Service:
- To ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice, together with any specific company requirements of key customers.
- To organise the ordering of all raw materials, packaging, consumables and cleaning chemicals as and when required.
- To advise relevant managers of all planned maintenance required or carried out and any repairs following unplanned breakdowns.
- Following the receipt of any customer complaints, assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of customer complaints.
- To drive and support Zero Harm Culture.
Our Ideal candidate will have the following characteristics in line with our values
Togetherness
· Ability to work as part of a team
· A flexible approach to working hours
· Be supportive of colleagues
Nurture
· Keen to learn on the job
· Hold Food Safety Level 2 (or be able to achieve on appointment)
Pride
· Be honest and trustworthy
· Able to work independently
· Have a can-do approach
Qualifications - Food Safety
- COSHH
- Allergens
Additional Information Holroyd Howe offers a generous benefits package which includes:
- Employee Assistance Programme
- 28 days holiday (including bank holidays)
- Christmas Shutdown
- Flexible shift options
- Ongoing Learning, Development & Training
- Access to Occupational Health
- Cycle Scheme
- Pension Scheme (5% matched)
- Free Meal on Shift
Successful applicants will be required to provide a three-year employment history and five-year address history. They must be able to provide in date photographic ID and their right to work in the UK
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