The Afternoon Receptionist will be responsible for providing excellent front-of-house service, managing visitor and phone inquiries, handling administrative tasks, and ensuring smooth reception operations during the afternoon shift.

Key Responsibilities:
Greet and welcome visitors in a courteous, professional, and friendly manner.
Answer incoming calls promptly, directing them to the appropriate person or department.
Handle the management of incoming and outgoing mail and deliveries.
Maintain a clean, tidy, and presentable reception area at all times.
Coordinate meeting room bookings and schedule appointments.
Arrange accommodation bookings when required.
Provide cover for the morning Receptionist during their absence.Principal Working Relationships:
Internal:

People Team
All colleagues
External:

Customers
Visitors to the officePerson Specification:
Proven experience in reception or administrative roles.
Strong organisational and multitasking abilities.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Competent in using mail merge.
Ability to handle confidential information with integrity.Skills and Competencies:
High attention to detail with strong problem-solving skills.
Capable of working both independently and as part of a team.
Excellent interpersonal skills and customer-service orientation.
Strong time management skills and the ability to prioritise tasks effectively.
Proactive attitude with a willingness to take on additional responsibilities as needed