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Date Added: Wed 01/01/2025

Customer Service Representative

Northampton, UK
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Company: THE ONE GROUP

Job Type: Permanent, FullTime

Salary: £25,000 per annum

Customer Service Representative - Maternity CoverLocation: Sywell - Onsite roleSalary - £25,000paHours - 8.30am until 5pm with 30 minute lunchRole Overview:This dynamic role focuses on providing exceptional customer service while supporting external sales representatives. It is a great opportunity for growth with the potential to become a permanent position.Key Responsibilities:

  • Collaborate with external sales to serve a dedicated area.
  • Create, send, and follow up on quotes.
  • Conduct proactive outbound calls to promote products.
  • Assist customers with stock availability, lead times, and orders.
  • Build strong relationships with customers and key stakeholders.
  • Handle inbound calls, resolve customer complaints, and process returns or warranty requests.

Skills Required:

  • Proficiency in IT and CRM systems, with experience in Salesforce preferred.
  • Customer-focused, highly organised, and commercially aware.
  • Effective communication skills and the ability to thrive in a fast-paced environment.
  • Due to location, you will need to have your own transport.
  • Our client is looking for immediate available candidates.

Join a supportive team where your skills can shine and evolve into a permanent role!

Apply Now