Activities and Events Officer

£13,966 / £18,622 a year

Stoke-on-Trent

Permanent, Part Time

Hours per week 21 or 28

Our client is looking for two people (1 x 21 hours a week) (1 x 28 hours a week) to take responsibility for coordinating, supporting and delivering events and activities in their Extra Care and Sheltered Housing Villages and in their wider community neighbourhoods.

Job requirements:

• Develop and deliver a programme of activities and events with their customers, that puts them at the heart of everything that they do.

• Assist in setting up new groups and support existing customer groups to promote independence, including through volunteering opportunities.

• Maintain records so that they can deliver on requirements of the statutory framework for housing providers around activities and events.

• Work as part of a wider Customer & Neighbourhoods Team to promote the values and vision of the services available to customers.

• Plan and promote the programme of activities and events with customers in a range of ways, including in communities and across social media platforms.

• Engage with vulnerable, hard to reach or under represented customers to ensure that they are able to access activities and event opportunities.

What they’re looking for:

• Some experience of activities and events planning.

• Experience and knowledge of health and safety legislation in risk planning for a wide variety of activities and events.

• A passion for supporting customers and an understanding of their aim to deliver great customer service.

• Excellent communication skills and good ICT skills such as Word, Excel, Publisher and social media.

• Resilience and the ability to record, share and prioritise customer feedback.

• Flexibility, with the willingness to work a variety of shifts and locations to cover service requirements and delivery (including weekends)

• Full UK driving license and access to your own vehicle for work.

Help them to make sure everyone in their region has access to a happy home. APPLY NOW!

They’ll be interviewing as they go so might close the application process early if they find the right person.

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