Due to exponential growth, there is now an opportunity and a requirement within a very well-known property management company for a Senior facilities manager role based in Tunbridge Wells

Overview

As a Senior Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy, along with the day-to-day handling of the maintenance and upkeep of an existing portfolio of properties, both commercial and residential. You will need to work efficiently and in a cost-effective manner, ensuring an excellent standard of operational functionality, appearance, and legal compliance.

Responsibilities

Deputise for the Head of Facilities Management
Manage a small property portfolio in the Tunbridge Wells, Kent, and London region
Manage four Regional Facilities Managers (RFMs)
Responsible for the Service Charge Budget process from the FM department perspective and, manage and monitor the RFM team to ensure they meet Service Charge processes
Ensuring the company strategy through property maintenance, internal governance, and adherence to legislation always.
Managing relationships with regional contractors/internal maintenance team for both planned preventative maintenance and reactive tasks from the initial tendering process and contracting, to ongoing performance management and benchmarking.
Point of escalation for issues raised by the RFMs
Liaising regularly with tenants and ensuring any issues raised are resolved in a timely manner. Also, to support the RFMs with this function
Managing repairs and ordering systems, following our operating and finance procedures.
Monitoring and ensuring regional compliance with statutory safety regulations.
Carrying out regular, thorough property inspections to monitor the condition and upkeep of our existing portfolio.
Managing maintenance reporting, as well as ordering and invoicing procedures.
Controlling regional maintenance costs and budget planning relating to your allocated portfolio of properties.
Supporting Head of FM and Executive team with Business Development
Look for cost efficiencies with streamlining service provision
Manage and maintain the relationship with all IPM and Markerstudy service partners
SWOT analysis on current service provision and recommend accordinglyRequirements:

RICS (not essential)
IOSH Managing Safety accreditation or equivalent
Experience of leading and managing a team
Project Management experience
Management Experience
Experienced negotiator
IT literate with knowledge of standard CAFM (Computer Aided Facilities Management) Systems
Passionate about delivering excellent customer servicePerks of the Role;

Salary of £40,000-£60,000 *Experience dependent*
Car allowance
Monday-Friday only 9am-5pm
Free parking on site
Health Assured Employee Assistance Programme (EAP)
Company Funded Healthshield Cash plan
22 days of holiday plus Bank Holidays
Life Assurance (x4 salary)
PensionIf you would like to know more about the position or would like a confidential chat please apply with your CV today