**WE ARE PROUD TO HAVE BEEN RECOGNISED AS THE AA SMALL HOTEL GROUP OF THE YEAR #removed#) AND A TOP 30 BEST PLACES TO WORK IN HOSPITALITY EMPLOYER (2024)

What You’ll Be Doing

As Deputy General Manager, you will play a key leadership role in shaping and delivering an outstanding guest experience while fostering a strong people culture within our luxury hotel. You will support the General Manager in overseeing the smooth day-to-day operations, ensuring the highest standards are met and exceeded.

Leading by example, you will inspire and motivate your team through a hands-on approach, nurturing a work environment built on collaboration, excellence, and a shared passion for hospitality. With a strong background in Food & Beverage service within a luxury hotel setting, you will be instrumental in delivering our signature relaxed fine dining experience—where the finest cuisine meets seamless, elegant, yet engaging service.

From arrival to departure, you will ensure our guests receive a personalised and unforgettable experience, maintaining our reputation as a luxury destination known for its elegance, sophistication, and effortless high quality.

What You’ll Need

• Inspirational leadership skills with a passion for developing and empowering teams.
• A background in 4+ Red Star hotels, ideally with experience in a rosette-awarded environment.
• Strong Food & Beverage expertise, with a deep understanding of delivering refined yet approachable dining experiences.
• A hands-on, guest-focused approach, ensuring excellence in every aspect of service.
• Proven experience at Head of Department (HOD) level within a luxury hotel.
• Be someone who shares our passion for hospitality service and our drive not only to succeed, but to surpass expectations.
• To be highly organised, with the ability to manage both the ‘hands on’ elements of a busy operation, whilst leading the management team and looking ahead to plan for future business and events.
• Candidates with experience working within consortia’s akin to Relais & Chaeatux/Small Luxury Hotels of the World/Pride of Britain are welcomed.

Why Join Us?

Our hotel embodies "friendly luxury"—a place of sophistication without ego, where teamwork and excellence go hand in hand. We take pride in offering a seamlessly elegant yet warm and welcoming experience, both for our guests and our team. More broadly, EHC are a collection of private luxury owned hotels with an award winning approach to people, service and sustainability.

What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

INDHP