Operations Director (Facilities & Estate Management)

London

£85,000 - £95,000

Hexagon Group are delighted to partner with a leading real estate practice who have a rare opportunity for an Operations Director to oversee the management and performance of mixed-use estates across our client's property management portfolio, which will include some of the UK's iconic estates. As the Operations Director in charge of our clients' mixed-use estates, you will ideally have experience in dealing with residential units, commercial office space, and retail / leisure assets.

Key Responsibilities:

• Leadership & Team Management:Lead, mentor, and develop various estate management teams, promoting a culture of high performance and collaboration.
• Operational Oversight:Ensuring seamless delivery of services, compliance with health and safety regulations, and superior occupier experiences across each estate.
• Financial Management:Oversee service charge budgets, cost management, and contractor agreements, ensuring optimal allocation of resources.
• Client & Stakeholder Engagement:Build strong relationships with clients and internal senior stakeholders, providing operational updates and contributing to strategic decision-making processes.
• Compliance & ESG:Ensure adherence to health, safety, and environmental standards, with a focus on sustainability and energy-efficient practices.

Person Specification:

• Proven experience in managing large, mixed-use developments, including residential, retail, and commercial spaces.
• Expertise in facilities management, service charge budgets, and contractor oversight.
• Strong leadership skills with a track record of managing diverse, cross-functional teams.
• Excellent communication, stakeholder engagement, and problem-solving abilities.
• Relevant qualifications (e.g., IWFM Level 4, IOSH, RICS, NEBOSH) and a solid understanding of health, safety, and ESG requirements.

This is a rare opportunity to take a leadership role within a prestigious real estate practice, driving operational excellence across a landmark portfolio.