Job Title: Major & Complex Claims - Project Manager

Job Purpose:
Lead and deliver safe commercial restoration projects across the UK, ensuring timely execution, high customer satisfaction, and adherence to budgeted profitability.

Key Responsibilities:

Conduct surveys, prepare detailed reports and estimates for restoration projects.
Organize resources, including labor, materials, and H&S documentation, for project execution.
Manage project sites, ensuring all works are planned and executed safely.
Monitor project progress, implement corrective actions as needed, and maintain communication with customers.
Ensure compliance with health and safety regulations and all relevant legislation.
Collaborate with administration to maintain accurate job financials and maximize staff utilization.
Provide technical support and pursue sales leads for business growth.
Address customer queries and manage any complaints according to procedure.
Complete all necessary administration and reporting.
Key Interfaces:

Policyholders, Loss Adjusters, Insurance & Non-Insurance Clients, MCC Team, and more.
Specialist Knowledge:

Commercial damage project management, health & safety management, project scoping, and resource planning.
Skills & Abilities:

Strong leadership, planning, decision-making, and communication skills.
Ability to foster customer relationships and drive business development.
Education & Experience:

Good general education with GCSEs in English and Mathematics.
BDMA Accreditation is desirable.
Performance Measurement:

Project profitability, customer satisfaction, and key performance indicators.
Join Us:
If you're a results-driven professional ready to manage complex projects in a dynamic environment, we want to hear from you