Job Title:

Customer Service Advisor (Dutch Speaking)

Salary:

£11.80 per hour + uncapped commission structure

Location:

London, Canary Wharf (Remote working options)

Hours:

37.5 hours per week (Between 08:00 and 20:00) - 1 weekend day working every 2 weeks

Do you have experience of operating within a fast paced customer service environment? Are you fluent in speaking Dutch? The Recruitment Co. are recruiting for one of our key clients and this could be the perfect opportunity for you!

Job Responsibilities:

Handle incoming calls for both sales and service calls
Handle service requests in the applications system supplied by client
Generate sales through understanding customer needs and creating desire
Cancel, modify or confirm visits already sold
Upsell additional products, services and extended stay

Key Competencies:

Dutch speaker to fluent level
Excellent interpersonal skills
Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client
A natural ability to drive sales
Professional and emotionally resilient
Good attention to detail
Excellent multi tasker
Experience in a previous customer service or sales roles
Excellent communication and motivational skills, ability to multitask and work independently
Ability to work in a fast paced environment, maintaining attention to detail and accuracy
Excellent understanding of call centre practices, KPIs etc.

Please note that The Recruitment Co. are an equal opportunities employer

CCNorthwest