QA Manager

We are working with a forward thinking FMCG company who have a very ambitious growth plan ahead. They are now in a position where they require an experienced QA Manager to help facilitate these plans.

With a focus on continuous improvement and compliance with industry standards, the company is seeking a dedicated QA Manager to lead their QA team.

Job Responsibilities

As the QA Manager you will lead the QA team, driving a quality-focused culture throughout the business
Ensure that operational processes in production and fulfilment meet required quality standards and legal compliance, with a focus on food safety principles based on HACCP
Review and ensure full compliance with technical SOPs, documents, and records, and their implementation on the shop floor
Manage effective communication with internal and external stakeholders, including suppliers and production teams, to meet technical needs
Conduct regular meetings with direct reports, provide coaching, and conduct quarterly performance reviews
Oversee risk assessment processes, particularly in relation to new processes, products, or raw materials, and drive improvements
Participate in product and process development, ensuring technical responsibilities are met during factory production trials
Manage pest control accounts and oversee the resolution of non-conformance issues, working closely with the operational team to prevent recurrence
Conduct internal audits in accordance with the quality management system and lead customer complaint investigations
Drive continuous improvement initiatives using modern CI tools, performing root cause analysis and problem-solving for safety and quality issues
Coordinate all lab testing and manage the calibration system
Support the Technical Manager and deputise in their absence, ensuring smooth departmental operations
Conduct regular site audits, including GMP, glass, and hard plastic audits, and drive improvements with operational teams
Ensure all technical documentation is audit-ready at all times
Person Specification

A degree in food science or a relevant discipline
Hands-on experience in a food manufacturing environment
Level 3 HACCP
Strong leadership experience, with the ability to influence internal and external stakeholders
Proficient in IT skills, particularly Excel, with strong organisational and problem-solving abilities
Experience with ERP systems like Unleashed or Mint Soft is desirable
Hours of Work, Pay, and Benefits

Up to £35,000
Monday to Friday, 08:00 to 17:00 (some flexibility required)
25 days holiday
Contributory pension scheme