1 x Afternoon Cover Position (12:30pm - 5pm, Band 4)Join a local health centre in Southampton as a Team Assistant, specifically as a Front House Receptionist. This is an exciting opportunity presented by Reed, in partnership with an NHS trust. We are looking for talented individuals with excellent interpersonal skills, a passion for exceptional customer service, and a desire to contribute to the vital work of the NHS trust.Position: Team Assistant (Front House Receptionist) Location: Southampton Salary: £13.13 per hourKey Responsibilities:
- Serve as the first point of contact for visitors, patients, and staff, providing a warm and professional welcome at the front house reception.
- Answer and redirect phone calls, taking messages when necessary and ensuring accurate communication.
- Maintain a tidy and organised reception area, ensuring a pleasant experience for all.
- Provide administrative support to various teams, including managing calendars, arranging meetings, and assisting with general office tasks.
- Collaborate with internal stakeholders to ensure smooth operations and efficient service delivery.
- Handle incoming and outgoing mail and packages, ensuring proper distribution and record-keeping.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
Required Skills and Qualifications:
- Exceptional interpersonal and communication skills, with the ability to interact effectively with individuals at all levels.
- Strong customer service orientation, with a friendly and approachable demeanour.
- Proficiency in using computer systems, including Microsoft Office Suite and email applications.
- Excellent organisational skills, with the ability to multitask and prioritise effectively in a fast-paced environment.
- Attention to detail and accuracy in record-keeping and administrative tasks.
- Previous experience in receptionist or customer service roles is desirable.
To apply for this exciting opportunity of Team Assistant (Front of House Receptionist), please submit your updated CV.
