Role OverviewWe are looking for a Customer Experience Coordinator, supporting resident satisfaction at two premier London developments reporting to the Head of Customer Experience, you'll provide a seamless resident experience in collaboration with developers.

Key Responsibilities

• Primary contact for residents, managing move-ins and addressing queries.
• Resolve customer concerns efficiently and support resident onboarding.
• Document interactions using CRM software.

Ideal Candidates

• 1+ year in Customer Experience in new residential buildings.
• Excellent communication, organisation, and IT skills (MS Office, CRM).
• Calm, proactive, and able to work independently.

Why Join ?

• Work with top developers on major projects.
• Competitive salary with bonus potential.
• Growth opportunity with view to a permanent role.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.