Home Palace: Hampton Court PalaceStatus: Established/PermanentSalary: £36,583 per AnnumDays/Hours of work: Full time, 36 hours per week, Monday – Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.

We currently have an exciting opportunity for a CRM Marketing Executive to join our Marketing and Membership team. In this role, you’ll work closely with the CRM Manager to deliver our e-CRM strategy, using data-driven insights to create personalised, engaging communications that connect our audiences to our cause and support our ambition to become a charity for everyone.

This role offers the opportunity to be creative with both content and data. You’ll create engaging and personalised communications and work with multiple departments to deliver and optimise our annual email campaign plan covering trading, engagement, loyalty & brand building communications.

You’ll identify opportunities for improving processes to make the creation and delivery of email communications more efficient, create automation programmes, develop integrations, conduct A/B testing and analyse campaign results on a regular basis.

The successful applicant will need to be a self-starter with a strong attention to detail and the ability to manage quality control, review content, and ensure it is free of typos and errors. Combining an analytical mindset with your creative talents, you will demonstrate strong planning and communication skills, a natural team spirit, and the resilience to adapt to the evolving needs of the business.

Benefits include:

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits
• Staff discounts and membership to all palaces

Closing date: 23:55pm 12th January 2025

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.You may also have experience in the following: CRM Marketing, CRM, Marketing Executive, Marketing Assistant, Content Assistant, Content Executive, Marketing, Digital Marketing Executive, Digital Marketing Assistant

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