P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Hire Controller to join their team based in Stowmarket on a full time, permanent basis.
Role Summary:
Our client is looking for someone with bags of energy, ambition, and ideally some experience of a hire-based business. The successful candidate will be hiring steel buildings and dealing with construction sites, so they will need to have a practical mind.
Main Responsibilities:
* Dealing with hire enquiries from both new and existing customers.
* Processing customer orders.
* Processing and dealing with all waste tank emptying and x hires.
* Maintain professional standards of behaviour towards customers and other staff.
* Assisting the Senior Hire Controller with all hire related paperwork from internal and external drivers and maintaining all hire fleet records.
* Communicate with the hire workshop team to establish daily workflow, and customer requirements.
* May be required to take the out of hours phone home on occasions to cover colleagues.
* Assist Senior Hire Controller with monthly stock takes.
* Liaise with cabin manufacturer regarding ordering and delivery of new hire units.
* May be required to assist with transport department administration on occasions.
* Producing Purchase Orders for the hire workshop teams.
* Work as part of a team.
* Communicating effectively with customers by email & telephone.
* Deliver excellent standards of customer service at all times.
Person Specification:
* Energy, drive and focus - results orientated.
* Personable.
* Influence / persuasiveness but not pushy.
* Excellent personal organisation and administration.
* Tenacity and resilience.
* IT Skills, Word, Excel.
* Problem solving capabilities.
* Excellent telephone manner.
Working Hours:
* Monday - Friday 8:30 am - 5:00 pm.
If this is a role you are interested in, please apply online ensuring your CV is up to date