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Date Added: Sat 04/01/2025

NPS Case Admin (Band 2)

South Croydon, CR0, UK
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Company: BROOK STREET

Job Type: Temporary, Full Time

Salary: £13.58/hour

PAY

£13.58ph

Booking number

(phone number removed)

COMPANY

Croydon probation office

JOB ROLE

BAND 2

LOCATION

NPS Croydon Probation Office 4 Whitgift Street Croydon CR0 1EX United Kingdom

JD

This is a Case Administrator/Support Worker role. Applicants must have excellent cross-grade communication and interpersonal skills; a high level of IT literacy (including experience of O365 applications such as Outlook, TEAMS, Word and Excel); be able to operate in a fast-paced, risk-orientated environment; and be able to respond quickly and confidently to competing demands with excellent time management skills. The successful candidate will have a proven track record of effective organization and administration. This is a discrete role working to support a senior probation officer with Dyslexia. It is anticipated that the task list will include but will not necessarily be limited to the following: Change font and colour of text in selected emails; change font and colour of text in selected documents; attend and take minutes of selected meetings; type up handwritten notes; arrange meetings with other professionals via email or phone calls; diarise meetings and tasks in calendar; print off selected documents; assist in the completion of pre-case allocation checklists; proof read reports; add contact log entries in case management system as directed; navigate OneNote; ensure deadlines are met regarding reports; liaise closely with other staff and administrators.

Vetting to standard EL1 will be undertaken by PS, prior to start. This will be a long term booking, subject to review.

HMPPS vetting

WORKING HOURS

Full time office based 9-5

CONTRACT END

07/04/2025-with potential to extend, NOT guaranteed

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
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