Due to its soaring success, this not-for-profit requires a detailed Clinical Administrator who is confident in providing comprehensive administration support and liaising with customers.

What’s in it for you?

• Work hours: Monday to Friday, 8.30am to 5pm with 1 hour for lunch
• Salary: £23,000
• Work from Home with a need to go into the office once a month
• 29 days annual leave (plus Bank Holidays)
• Enhanced Maternity, Paternity and Adoption leave
• Health Cash Plan cover at a Silver Level
• Holiday Purchase Scheme (up to 5 days per year)
• Connect, Peppy and RISE app access
• Salary Sacrifice Scheme for big purchases
• Eye Health vouchers
• Colleague Emergency Support Fund
• 5 volunteer days per year
• Up to 10% employer-matched pension contribution (6% matched at 3% auto-enrolment)
• Life assurance

Clinical Administrator Responsibilities:

• Day-to-day management of shared inboxes and team enquiries
• Liaising with customers regarding their requirements
• Booking clinics and booking diaries for clinicians
• Providing weekly updates to the Clinical Team
• Compiling and reporting on weekly and monthly management statistics
• Ensuring that customer contracts are implemented to ensure seamless delivery of high-quality services
• Working closely with the Finance Department to ensure activities are recorded for invoicing purposes
• Ensure new customer contracts are implemented from a planning and resource perspective

Clinical Administrator Skills and Experience:

• Possesses previous administrative experience within an office environment
• Previous experience or knowledge of occupational health would be a distinct advantage, but not essential
• Demonstrates excellent administration skills coupled with good IT skills, capable of using all Microsoft Office packages
• Proficient in Excel and confident with Pivot Tables and Formulas
• Strong interpersonal skills including excellent verbal and written communication skills
• Ability to resolve issues quickly to tight deadlines
• Resourceful and motivated, with a can-do attitude