ServiceNow Engagement Manager
Remote working (UK)
Salary up to £75k.

I am working with a global ServiceNow partner who is looking to grow their team here in the UK ahead of 2025.
The ServiceNow Engagement Manager role will see you play a pivotal role in end-to-end project delivery, calling on your project management skills and your ServiceNow platform knowledge throughout. You will need to be a subject matter expert who puts the client and the outcome first.

Responsibilities will include but aren't limited to:

* Being responsible for the overall project delivery. To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project.

* Liaising with stakeholders and conducting workshops to understand requirements, and facilitate stakeholder acceptance of deliverables

* Supporting the process for preparation of bids for major new work and frequently takes the leading role in client presentations.

* Driving the continuous improvements of methodology and service offerings based on client experience. Including, identifying gaps between actuals and plan of record, proposing solutions and driving resolutions.

Experience required:

* 5+ years project management/project leadership.

* 2+ years of experience implementing ServiceNow.

* Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified System Administrator (CSA).

* PMI PMP Certification preferred.

* Agile certification such as Certified Scrum Master or similar preferred