Sales Manager - Central Processing Unit

* Location: Hinckley

* Salary: Competitive

* Department: Finance (Consumer Finance Department)

* Working Hours: 42.5 Hour Contract - 5 days a week (Mon - Fri 10am - 7pm, Sat 10am - 6pm & un 10am - 4pm)

Company:

Our client's passion for exceptional cars is matched by their commitment to outstanding customer experiences. As they continue their exciting growth journey, seeking a dynamic and results-oriented leader to inspire and develop their team of Business Managers.

Are you a natural motivator with a passion for both sales and customer service? Can you thrive in a fast-paced environment and empower a team to achieve exceptional results? If so, we have the perfect opportunity for you.

The Opportunity:

* Lead and inspire our Business Manager team to deliver unparalleled customer service throughout the Finance & Insurance (F&I) process.

* Cultivate a positive and high-performing team culture focused on exceeding group F&I targets.

* Serve as the in-house finance expert, guiding customers to the ideal funding solutions.

* Effectively manage a pipeline of finance leads, collaborating closely with sales and specialist teams.

* Forge and maintain strong relationships with our network of lenders, staying ahead of policy updates and system changes.

* Provide expert guidance on finance products and proactively identify opportunities to boost revenue.

* Be the central point of contact for all motor finance inquiries, driving overall F&I performance.

* Convert a high volume of both inbound and outbound enquiries into successful appointments and sales.

* Drive team performance while ensuring unwavering adherence to all relevant regulations, including the FCA conduct framework.

* Mentor, coach, and develop team members through regular one-on-ones and constructive performance reviews.

* Collaborate seamlessly with internal departments to ensure smooth communication and efficient operations.

What We're Looking For:

* Proven experience as a Sales Manager, with a strong emphasis on maximizing F&I revenue.

* A demonstrable track record of driving sales success and ensuring exceptional customer satisfaction.

* Exceptional skills in overcoming objections and applying effective solution-based selling techniques.

* Outstanding leadership, coaching, and motivational abilities.

* Excellent organizational and time management skills.

* Confidence and proficiency in addressing performance-related challenges.

* FCA accreditation (or a strong commitment to obtaining it).

* A proactive, professional, and unwavering customer-focused approach.

Benefits:

* Competitive salary with a performance-based bonus structure.

* Company car.

* The chance to work with one of the UK's fastest-growing car supermarkets.

* A supportive and energetic team environment.

* Real opportunities for career development and progression