About The Role - This is a 12 month FTC

As an HR Business Partner, you will work closely with the leadership teams to deliver initiatives to build engagement, drive performance and address operational challenges. You will have experience of operating as a strategic and operational HR Business Partner - building lasting relationships with stakeholders. Your experience will include driving capability and performance, organisation design and development and managing change. Commercially aware, you will possess strong communication and influencing skills.

Essential duties and responsibilities:

• Be a trusted partner supporting leadership teams within client areas - Customer Experience & Managed Services and Finance.
• Translating company priorities into pragmatic people plans.
• Coach and support junior leaders to develop their people management capabilities.
• Advising on complex people issues and ER casework.
• Lead on the development & implementation of Claranet’s DEI strategy.
• Develop existing People MI to provide analysis on key people trends with solutions to address issues.
• Work closely with the L&D team to identify training needs and strategies to increase capabilities.
• Work closely with the Talent team to hire the best talent.
• Ensure there is a focus on talent management and succession planning.
• Support the Head of People Partnering in driving and implementing the overall FY25 People plan that is aligned to company- wide strategic priorities.
• Co-lead on people and culture projects including leadership development and a review of the company’s current appraisal process.
• Ensure implementation of and adherence to employment legislation and company policies.
• Act as a coach and mentor to more junior members of the HR team.
• Be an ambassador of the HR function through professionalism and practice.

Teams to collaborate with:

• Group HR and Operations - ensuring consistency across UK and Group functions where applicable
• Learning and Development - linking workforce planning to learning and development offerings
• Talent Acquisition - providing workforce planning and organisation design input to talent acquisition strategy and planning activities
• Business Intelligence and Planning - connecting internal communications with internal transformation projects
• SLT and SMT - for companywide strategic initiatives.

About You

Behavioural competencies - organisational and behavioural fit

• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Manages conflict and challenges in an open and constructive manner
• Demonstrates role model behaviours
• Passionate and agile deliverer

Critical competencies - technical fit

• Ability to build relationships and influence at all levels across the organisation
• Ability to combine strategic thinking with HR operational knowledge
• Collaborative partnering skills
• Highly organised with excellent planning skills
• Commercial thinking & acute knowledge of employment legislation
• CIPD qualification or equivalent (desirable)
• Ability to travel when the need arises

Role Mission

Claranet’s strategy is to be a people first business where every person feels engaged and empowered to make a difference. In this generalist role, you will align yourself with a specific client group working closely with the Directors and their leadership teams to understand their business objectives, challenges, opportunities, and risks, and to plan, implement and/or facilitate HR initiatives and interventions to drive key areas such as succession planning, employee engagement, increasing capability and retention.