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Date Added: Tue 08/04/2025

Service Manager

Trowbridge, BA14, UK
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Company: DOMUS RECRUITMENT

Job Type: Permanent, Full Time

Salary: £40904 - £43057/annum

Domus are on the lookout for a dedicated Health and Social Care Manager to take the reins of a Supported Living service in Bath, Somerset supporting Adults with Mental Health. The Service Manager will be involved in the setup of a new Supported Living service with an established National not for profit organisation.

Ideally, Domus are looking for an experienced Service Manager with Mental Health experience who can hit the ground running, aided by the extensive support team to start up the new service.

This is a fantastic opportunity for an experienced and passionate Service Manager to tackle a brand-new startup with one of the UK's leading housing and care providers. With over 650 support locations across England, the group are an essential pillar in support for vulnerable people across the UK. If you are passionate about empowering individuals and inspiring them to live happy healthy lives that are rich with fulfilment, this could be the role for you!

Key Responsibilities of a Service Manager:

Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
Ensure teams actively support and promote the health and well-being of people supported and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
Lead and direct teams to facilitate and empower independence of people supported.
Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
Developing and maintaining relationship with partners, key stakeholders and external agencies/professionals.
Managing, recruitment, performance, and development of staff.
Maintaining a good local market knowledge of Bath, Somerset to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Area Service Manager. 
Service Manager Requirements:
 
Level 3 Social Care qualification. (Minimum essential required).
Willing to work towards NVQ Level 4/5 in Health and Social Care.
An existing Deputy Manager or Service Manager with Supported Living or Residential experience.
Experience of working at a supervisory level in a care/support setting.
Strong experience supporting people with Mental Health.  
Good knowledge and practical implementation of CQC regulations.
Ability to recognize, challenge, and remedy bad practice.
Strong leadership, interpersonal, and communication skills.
Confident, flexible, and efficient.
Ability to set and work to deadlines.
Excellent level of people management skills.
Management and leadership skills to maintain high standards and lead the staff team.
Excellent level of organisation skills.
Ability to demonstrate clear communication skills both verbal and written.
Full valid UK Driving License is essential.
Benefits:
Salary uplift to £43,057 after the first 12 months.
25 days Annual Leave (rising to a maximum of 30 days) plus bank holidays.
Growth and development opportunities through comprehensive training and internal career progression opportunities.
Contributory pension plan, matched up to 7%.
Life Assurance.
Enhanced Parental Leave schemes - Adoption, Maternity, Paternity, and Shared - after qualifying period.
Occupational sick pay after 12 month's service.
Confidential 24/7 employee advise service.
Aviva Digicare and employee platforms for employee wellbeing.
Financial wellbeing support with access to affordable loans via salary finance and free mortgage advice.
Exclusive discounts through e-hub platform.
Cycle to work scheme.
Loyalty recognition scheme.
Access to inclusive staff networks like the Parent Network and Disability Network.
If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment.

As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month
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