Are you a proven problem solver with strong analytical skills?Our established Manchester based client is seeking a graduate Business Analyst to join their fast growing multi-disciplined Operations Department.Please note this role is based in the Manchester RegionMain Purpose of the jobDeveloping technical and non-technical solutions to business problems by defining, analysing, and documenting requirements.Managing the documented solution into a Live environment including but not limited to training, piloting, benefits measurement, and project closureYou will be working in the Operations Department which is a fast growing and multi-disciplined team with the responsibility for developing bespoke platforms and client facing web operations.About the ClientWith over 20 years of experience and expertise, we are a leading provider of employee car benefits. As a privately owned company, our key strengths include our flexible and agile approach. We’re trusted experts in our field. We work with some of the world’s biggest businesses and brands to deliver employee car benefits. Working in partnership with automotive manufacturers, we can give your business access to the latest vehicles, including electric and motorbikes.Key Accountabilities

• Investigate root causes of problems, identify where a business need exists and shape the project to address this need. Evaluate the options to meet the business need and support the development of the changes.
• Research, analyse and define current and proposed business processes; apply gap analysis to identify actions required to implement the revised processes.
• Communicate with allocated specialist department(s) to understand and document their current system/processes, and their future requirements and priorities.
• Develop and maintain relationships with stakeholders to ensure buy-in, maintain credibility, influence outcomes, and manage expectations.
• Contribute towards the current development roadmap with change priorities and be confident explaining this to the wider team.
• Use a range of tools and techniques such as swim lane diagrams, requirements catalogues, user stories and wire frames etc. of new/existing systems or processes to elicits, analyse, define, manage, and document requirements for business and IT change initiatives. Communicate requirements with business, users, and development team to ensure requirements are reflective of business needs.
• Support business staff in testing business and IT changes to ensure acceptability and support the deployment of the changes to ensure a smooth transition.
• Plan, document, and deliver training to staff when new functionality (or changes to existing functionality) is being released i.e. release guides/videos, training sessions or external marketing.
• Provide regular updates to Lead Business Analyst on the progress of active projects/change requests.
• Applying the principles of LEAN to recommend and deliver business improvements (not limited to IT systems) to enhance efficiencies and create value.

Qualifications:

• Degree Educated to 2:1 or above.
• While having background in Business, Business Informatics or STEM (Science, Technology, Engineering, and Mathematics) fields would be an advantage, we are open to applications from all academic backgrounds.
• Work placement or internship completed as part of degree.

Skills, Knowledge, and attributes

• Ability to analyse and problem solve both day to day and strategic business issues.
• Inquisitive and confident nature where you are not afraid to ask questions.
• Self-motivated, results and delivery focused with a commitment to quality of work and attention to detail.
• Excellent organisational and time management skills with the ability to manage multiple tasks efficiently with minimal guidance.
• Excellent communication and interpersonal skills to interact with internal and external contacts.
• Strong verbal and written communication skills.
• Ability to take charge, anticipate challenges, and propose solutions without constant guidance.
• An adaptable mind that thrives in dynamic environments - new teams, technologies, and trends.
• Flexible and committed approach to work.
• Commitment to customer centricity across all areas of role and interactions with internal and external customers.
• Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement, and enjoyment.
• Competent user of the whole MS Office suite, including MS Vision.