Location: Cheltenham
Rate: £11.50 per hour
Contract: Temporary

Are you looking for a short-term role where your customer service skills can shine?

Our well-established client is seeking a dependable Service Desk Assistant to join their professional team on a temporary basis. This is an excellent opportunity to contribute to a thriving organization while earning extra income.

Key Responsibilities:

* Delivering exceptional customer service through telephone and email communication.

* Handling inbound queries with professionalism and efficiency.

* Scheduling and confirming appointments.

* Directing calls to appropriate team members.

* Maintaining and updating records in the company database.

* Adhering to company policies and procedures.

Requirements:

* Strong written and verbal communication skills.

* Proven experience in a customer-facing role is highly advantageous.

* Excellent telephone manner and problem-solving abilities.

* Familiarity with Microsoft Office 365 applications (Outlook, Teams).

* Reliable, organized, and detail-oriented.

What We Offer:

* Comprehensive training to ensure your success.

* A welcoming, collaborative work environment.

* Free parking for ease of commuting.

Apply now and make a meaningful impact in this short-term role! Send your CV to Elina at i2i recruitment today.

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion