Job Title: Business Development Account Manager

Location: Kings Cross

Salary: £30,000 (plus up to £7000 bonus per annum upon completion of probation)

Job type: Full time - Permanent

About us:

Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.

Our Values:

Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
Integrity - Making choices that are well thought-out, ethical and fair
Human first - Work life does not come at a cost to personal life
Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration
Hard work - Pushing the limits of self-improvement
Our Awards:

Best Global Business Development & Lead Generation Agency

Global 100 Awards 2022, 2023, 2024 & 2025

M&A Global Awards 2023, 2024 & 2025

SME500 UK Awards 2024

Greater London Enterprise Awards 2024

Corporate America Today Annual Awards 2024

Business Development & Lead Generation Advisory Firm of the Year in England

Corporate INTL Magazine Global Award 2025

Best Team Training & Development

Business Awards UK 2022/2023

The Role:

We're looking for candidates to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager.

You will be outreaching to global brand leaders from many sectors via phone, email and LinkedIn, introducing your clients and setting up high-level appointments for them.

The role involves working closely with the other BDMs, your Client Success Manager and Team Assistant to deliver a top-notch, smooth service to our clients.

The role is a hybrid position coming into our Kings Cross office a minimum of twice a week. We can only consider candidates with a right to work in the UK, we cannot sponsor.

We encourage applications from all walks of life but unfortunately we cannot accept applications from Haribo gummy bears as Sam is now vegetarian.

The Ideal Candidate's Experience and Responsibilities:

General:

Attend our Kings Cross office a minimum of twice a week (Mondays and Tuesdays)
Work within a high performing team, being supportive to co-workers
Ensuring a business wide best practice, and knowledge-sharing culture is actively embraced
Maintain knowledge of emerging trends, technologies, and regulations in the industry
The ability to multi-task - juggling is not necessary and is not preferred
Outreach:

Obtain 3 meetings a week for your clients
Manage reschedules in a timely manner
Maintain high standards of outreach
Ensure Meetings booked are qualified and communicated well
Client Management:

Lead Client calls, building client rapport and trust
Oversee the implementation of bespoke client campaigns
Develop a growth strategy focused on client satisfaction
Admin:

Utilise the CRM for logging outreach, sharing information and task organising
Maintain tidy inboxes with up to date timely responses
About you:

Required Attributes:

+2 years managing accounts
Resilience in a cold calling environment
Experience with either Google Workspace or Microsoft Office
Excellent English language skills, verbal and written
Highly focused and organised with a desire to learn and grow
Calm under pressure with the ability to prioritise within a constantly shifting environment
Good initiative with the confidence to speak up
A solutions focused attitude
An acute eye for detail and precision
Self-motivated with a growth mindset
Good communication and interpersonal skills
Funny
Ability to anticipate, identify and solve internal and client issues strategically
Being able to translate what a prospect says in the moment on a call into detailed written notes
Touch typing
Performance-ready capability of Flight of the Conchords - Business Time
Desired Attributes:

Experience with CRM systems
Knowledge of GDPR and data protection practices
Additional languages
Seriously funny
Benefits:

Hybrid working
Office drinks/dinner or activity once a month in Central London
Extensive ongoing training and development
Access to company library
20 days Holiday + 8 public holidays + extra paid day off for your Birthday
Monthly 1-2-1's with Company Director to discuss development and well being
A varied, lively team where individuality is valued, unless you're a twin; triplets accepted
A company that values quality work and also knows that work isn't the be-all and end-all
Please write a cover letter with your CV to be considered for the role.

Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role