Senior Travel Consultant required for this award-winning travel agency based in Lincolnshire. They are looking for an experienced travel consultant with excellent customer service skills to join their team. This role can be 4 or 5 days per week in the branch with a salary of up to £28,000 dependent on experience plus quarterly bonus and benefits.Senior Travel Consultant responsibilities:Build a holiday package by fully understanding the clients needs and providing the best service to personalise their experienceFollow up with clients for feedback Assist Branch Manager with tasks such as collating feedback, upholding health and safety in branch, dealing with complaints appropriately and effectivelyMaintain and develop specialist knowledge in at least one of the following: cruising, USA/Canada, Australia/New Zealand, Caribbean, Skiing, air travel, safari, luxury long haul or short haulParticipate in training and motivating and supporting other members of the teamStrong selling skills including upselling extras such as airport parking, hotels, transfers etc..Run end of day procedures, rolling out new processes and proceduresSenior Travel Consultant skills required:Travel industry experience ideally in retail travelStrong worldwide geographical knowledgeAbility to use a GDS, preferably AmadeusExcellent selling and communication skillsExtensive first-hand travel experienceAdditional information:4 or 5 days per week across Monday-Saturday (approx 2 Saturdays per month with a day off in the weekSalary up to £28,000 plus quarterly bonusPersonal development and growth opportunitiesTravel perks