Salary: From £25,000 - £27,000 per annum based on experience Type: Full time, Permanent
Shift: Monday - Friday
Key Responsibilities include:
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Efficiently and accurately despatching drivers with all relevant paperwork
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Prepare letters, minutes, notes and other clerical support to officers as appropriate and as directed by the programme manager.
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Use initiative, tact and diplomacy in responding to queries, escalate issues and problems which arise to senior manager in the absence of the transport manager.
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Order and monitor supplies of stationery and office requests for internal stakeholders.
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Be responsible for maintaining efficient recording and filing systems within the service as directed by the transport manager
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Ensure the drivers' paperwork has been completed in full and recording any feedback from them which will need to be passed to the management team.
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Answering the phone, responding appropriately to any enquiries, calls and take messages to pass on to the relevant department.
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Running Tachograph and KPI reports amongst other administrative tasks
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Use of transport management softwares and data input
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Support other members of the transport team with any tasks requiring completion
Skills and Competencies
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Demonstrable administration skills (experience in fuels industry desirable)
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A team player with the ability to communicate effectively at all levels.
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An approachable and reliable attitude
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Experience working in a busy Transport office desirable
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Strong communication and customer service skills, both written and verbal
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Knowledge of the WTD, Drivers Hours, Tachograph and Transport legislation preferable
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Ability to prioritize own workload but also be able to work as part of a team
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Attention to detail
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Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems.
Company Benefits:
Along with 20 days annual leave + bank holidays and company pension, we offer the following benefits-
• Confidential Employee Assistance Program for you and your family members*
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After completing six months' service, Death in Service equal to three times your annual salary.
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After six months' service employees are eligible to join the Private Medical Scheme (application process required)