Job Title: Service CoordinatorLocation: BlackpoolSalary: £23,000 - £30,000 DOEBenefits: 20 Days Holiday + Bank Holidays, Onsite ParkingWorking Hours: 8:30am – 5:00pm

Want to make an impact in a growing, forward-thinking company?

We’re on the hunt for a Service Coordinator to join our fantastic team and support our mission in providing top-notch fire safety and emergency lighting solutions. Based in Poulton-Le-Fylde, Blackpool, we’re a passionate and independent company, and we need someone who is enthusiastic, organised, and ready to take on an exciting challenge!

What You'll Be Doing:

• Coordinating the smooth delivery of planned and reactive maintenance work, managing the schedules of our in-house engineers
• Keeping things running like clockwork – from filing documentation to distributing certification
• Tracking engineer progress, hitting targets, and ensuring everything stays on track
• Responding to customer queries and keeping them in the loop with appointments and updates
• Maintaining up-to-date customer records and building lasting relationships with our clients
• Supporting the administration of training, purchase orders, and procedures

What We’re Looking For:

• Someone with previous experience in a similar scheduling/admin role (bonus points for a background in service coordination!)
• A multitasker who thrives in a busy environment and loves staying organised
• Strong communication skills – both on the phone and via email
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Detail-oriented and able to juggle multiple priorities with ease
• A friendly, customer-focused attitude with a passion for getting things done!

Why You’ll Love Working With Us:

• Competitive salary and benefits package
• 20 days of holiday + bank holidays – because we believe in work-life balance
• Onsite parking – no need to worry about finding a space!
• One hour for dinner
• A supportive and forward-thinking team that values your contributions
• A role where you’ll be able to make a real difference and grow with the company

Ready to Join Us?

If you're someone who enjoys keeping things organised, helping people, and being part of a dynamic team, we’d love to hear from you! Please contact Courtney Gilgunn or apply with your CV today.