We have an exciting opportunity to recruit a Tenancy Management Team Leader in Liverpool for a minimum of 9 months, where you will be responsible for the day-to-day performance management of a small team of Officers, ensuring the effective delivery of high-quality housing and tenancy management services within communities.

Your new role

• Line management - appraisals, disciplinaries, absence & sickness, training and development
• Managing performance on set targets such as ASB, arrears, allocations, voids and estate management
• Budget management and monitoring
• Develop and maintain effective working relationships with colleagues, customers and stakeholders
• Reviews and audits
• Delivery and development of neighbourhood plans
• Lead on resident engagement and involvement, gathering information to identify and address key issues within the community

What you'll need to succeed

• Strong knowledge and understanding of housing legislation and best practice
• Proven experience of managing a high-performing team
• Knowledge/understanding of relevant processes - allocations, voids, compliance, asb and arrears within social housing
• Skilled in customer/stakeholder relationship management

What you'll get in return

• Competitive salary
• 35 hours per week - hybrid working
• Minimum 9 month temp contract

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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