Angard Staffing, the dedicated recruitment partner for Royal Mail, is seeking an Account Manager to join our team. As one of the largest parcels and letters providers globally, Royal Mail relies on our flexible labour solutions to meet its dynamic and critical demands. We support over 25,000 bookings weekly across the UK, ensuring agility and responsiveness.

In this pivotal role, you will act as the strategic manager between Angard Staffing and Royal Mail, facilitating the successful delivery of our contract. You will manage client relationships across various Royal Mail sites in the South East, including London and the M4 corridor. Your responsibilities will include overseeing flexible workforce requirements, strategic customer relationship management, and project planning.

This is a hybrid role which role involves extensive travel, with 3 to 4 days per week spent on the road visiting customers or from our central Northampton hub which you’ll need to attend at least twice a month. Collaboration with our specialist recruitment and deployment teams is essential, as is maintaining confidence in our service delivery. Join us and play a key role in supporting one of the UK’s largest organisations.

You'll be responsible for:

• Protecting and growing Angard supplier share where possible to ensure optimal service-related efficiencies to Royal Mail
• Working closely with the recruitment, deployment, and payroll teams in?our shared service centre to ensure a high level of service is delivered and fulfilment is at the required levels across sites
• Review MI reports and data with internal and external stakeholders
• Drive a culture of continuous improvement across the account including the delivery of targeted quarterly innovation
• Identify recruitment challenges and support campaigns in hotspot areas
• Forecasting, planning, service delivery

What are we looking for?

• Experience in either Industrial/Blue Collar Recruitment (preferably with driving experience), Volume Recruitment, Account Management, or Contract Management
• Proven track record of delivering results
• Strong collaboration and teamwork abilities
• High level of motivation and a desire to succeed
• Excellent interpersonal and communication skills
• Confidence in public speaking and presenting at a strategic level

What’s in it for you?

Reed truly is a great place to work (just check our Glassdoor reviews...), we are employee focused and offer a comprehensive benefits package including:

• Competitive Salary of up to £40,000 plus £9,000 bonus
• Car Allowance of £5,000 (+ Claimable mileage expenses)
• Performance-related quarterly bonus (20% of your base salary annually) depending on client
• Outstanding opportunities for development and progression
• Access to a professional and personal development funds
• Long-service sabbaticals
• Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities
• Hybrid working dependant on productivity
• Electric Vehicle scheme
• Free onsite parking
• An onsite cafe offering more drinks and hot food daily
• Refer-a-friend scheme
• Cycle to work scheme
• And much, much more!

In joining Reed Talent Solutions, you’ll be joining a team that is committed to continuous improvement, because Better Never Stops. If you’re enthusiastic about this job and the opportunity to join us, but aren’t certain you meet every requirement, we still encourage you to apply.