Join our team!

We are looking for a talented Operations Manager to join our dynamic team!

This role sits within our Hospitals division, catering for visitors and NHS teams. Taking care of some of the most renowned hospitals in the country, we know that healthy, nutritional food is critical to patient recovery. Distinguished by our warmth of service, our focus is always customer first, which is why nutrition is at the heart of everything we do.

Do you have experience managing multiple sites within a retail environment? We want to hear from you!

What you'll be doing...

To be successful for the Operations Manager position, you must have relevant catering experience and must have a background of multi-site management, managing clients and leading diverse internal teams, including General Managers

You will have a comprehensive support network to help you in your role, which, combined with your commercial awareness, you will use to drive continuous growth. The role is field-based, so you will be prepared to travel around the London regions as required.

Reporting directly to the Operations Director, you will oversee a portfolio of seven renowned and iconic hospitals in Central London and the surrounding areas.

Key Responsibilities:

• Leading and coaching site managers and service champions within your patch
• Creating a platform for financial growth
• Excellent cost control
• Innovative menu planning with specified budgets
• Overseeing site management within your area of responsibility
• Recruiting and developing high calibre of site managers
• Building internal and external relationships
• Regular liaison with clients

Working Pattern: 37.5 hours per week

What can you bring?

In this role:

• Proven experience in contract catering within a field-based role
• You must have recent Multi-site management
• Experience within a retail environment is key
• Leadership qualities, inspiring and motivating a large, diverse team
• Confidence with numbers
• Profit and loss management
• Experience within a similar sector is desirable

If this role excites you, then we want to hear from you!

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

We offer a salary of up to £55,000 plus a 15% performance-related bonus and company car/allowance

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
• Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
• Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality

Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.