As a Customer Service Administrator, your main role will be to provide top-notch Customer Service while ensuring streamlined operations within the department.

Client Details

Our client is a reputable entity within the insurance industry. Located in Brighton, they pride themselves on providing exceptional solutions to a wide range of clients. With a firm commitment to integrity and excellence, they strive to exceed industry standards and client expectations.

Description

Key Responsibilities for a Customer Service Administrator

• Providing exceptional customer service.
• Managing multiple client accounts in the industry.
• Coordinating with other team members to ensure efficient operations.
• Addressing client queries and concerns promptly and professionally.
• Ensuring all client needs are met effectively.
• Implementing strategies to enhance client satisfaction.
• Monitoring and reporting on the performance of client accounts.
• Staying abreast with industry trends and regulations.

Profile

A successful Customer Service Administrator should have:

• A solid understanding of the insurance industry.
• Proven experience in client service and account management.
• Outstanding communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work effectively as a team leader.
• High level of professionalism and ethical standards.
• Proficiency in relevant software applications.

Job Offer

• A competitive salary package in the range of £25,200 - £30,000 per annum.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Being part of a reputable company in the insurance industry.