An established logistics company are seeking a proactive and customer-focused Logitics Corodinator to oversee day-to-day operational functions, customer service, and overall business efficiency. As a Logitics Coordinator you will be hands-on, relationship-driven individual who thrives in a fast-paced environment and is eager to contribute to both operational success and client engagement.

Operations Controller responsibilities:

* Support the operations team in fulfilling customer requirements.

* Plan and organise your workload, working both independently and as part of a team.

* Engage with existing clients via phone, video calls, and in-person meetings.

* Coordinate air, road, and sea shipments within the UK and for cross-trade movements.

* Ensure billing accuracy and apply sound commercial judgment on customer margins.

* Prepare and present quotations for project-based, ad-hoc, and regular shipments.

* Complete job files accurately and enter bookings into the internal management system.

* Track and trace customer shipments, updating portals and sending milestone reports.

* Ensure compliance with both internal policies and external regulatory requirements.

* Assist in pick/pack/distribution activities as needed (manual tasks involved).

* Build strong internal relationships across operations, finance, transport, and management.

* Participate in the on-call rota, shared equally among the team.

* Prepare monthly client reports and communicate key insights.

Skills & experience required:

* 2+year's experience in Freight, sea, air or road

* Dealing with Airline or shipment company directly

* Ability to create and articulate reports and customer proposals effectively.

* Time management skills with the ability to prioritise tasks.

* Management and leadership skills with a proactive mindset.

* A 'go the extra mile' mentality to ensure operational excellence.

* Proficiency in Microsoft Office (Excel, Word, etc.).

* Strong customer service skills with proven interpersonal abilities.

* Ability to work autonomously, using initiative to solve problems

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy