Customer Service Advisor needed in Leeds, full time hours, starting 8th July. This role pays £13 per hour. This role ends April 2025. The working hours required are Monday- Friday either 8am-4:30pm or 12.30pm-9pm. Shifts are planned months in advance so can be slightly flexible. Occasional Saturdays maybe offered. WHO WILL YOU BE WORKING FOR?Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING?

• Provide an excellent front of house experience for all students and visitors
• Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options
• Cover reception as part of a rota
• Maintain up-to-date and relevant student contact details
• Undertake general administration tasks
• Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures
• First point of contact for facilities/building issues that arise
• Provide classroom support including room set up, furniture configuration changes
• Active housekeeping and constant monitoring to ensure that standards are maintained at all times

ABOUT YOU

• A proven record in providing exceptional levels of customer service
• Must take ownership of issues and associated responsibility for completing a task
• Well organised and self-disciplined with ability to prioritise under pressure
• Able to work in a team and independently
• Attention to detail with great time management
• Ability to build a strong internal work
• Excellent communication skills